Agency Name: On The Business End
Last Updated: 06/12/2025

1. Acceptance of Terms

By accessing or using the website On The Business End (“we,” “us,” “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website and services immediately.

2. Services Provided

On The Business End offers digital marketing services including but not limited to:

  • Content Creation

  • Performance Marketing

  • Social Media Management

  • Website Development

  • Consulting and Strategy Services

We reserve the right to add, modify, or discontinue any service at any time without notice.

3. Use of Website

You agree not to misuse our website or engage in any activity that:

  • Violates any applicable laws

  • Attempts to access restricted areas or private data

  • Interferes with website functionality or security

  • Harms our reputation, staff, or clients

We may restrict or terminate access for violations.

4. Lead Forms & User Submissions

When you submit information through our contact forms, you agree to provide accurate and lawful details.

By submitting your information, you:

  • Consent to being contacted by our team

  • Understand that your data will be used solely for communication and lead management

  • Acknowledge that submitting a form does not constitute a contract or guaranteed service agreement

We aim to respond within 24 hours, but response times may vary.

5. Quotes, Pricing, and Project Agreements

Any pricing, proposals, timelines, or service recommendations provided by us are:

  • Estimates, not final commitments

  • Subject to change based on scope, deliverables, and resource availability

A project is only considered active when both parties sign a written agreement or confirm approval in writing (email included).

6. Client Responsibilities

Clients must:

  • Provide required assets, details, access permissions, and approvals in a timely manner

  • Ensure all content shared with us (text, images, logos, videos) is legally owned or licensed

We are not responsible for delays caused by incomplete or inaccurate client inputs.

7. Intellectual Property

Unless otherwise agreed:

  • All strategy frameworks, creative concepts, and marketing materials developed by us remain our intellectual property until full payment is received

  • We may showcase completed work in our portfolio, case studies, or marketing materials unless the client requests confidentiality in writing

8. Payments, Invoices & Refund Policy

  • Payments are due as per the invoice terms

  • Late payments may result in paused services

  • Refunds are not provided for completed work, digital services, or partially delivered projects

  • Retainer agreements require monthly payments unless formally terminated with written notice

9. Third-Party Tools & Platforms

Our services may rely on tools such as Meta Ads, Google Ads, Analytics platforms, automation tools, website builders, and social media apps.

We are not liable for:

  • Third-party outages

  • Algorithm changes

  • Platform restrictions

  • Suspensions of client accounts

  • Performance fluctuations caused by external systems

10. Limitation of Liability

On The Business End is not liable for:

  • Loss of revenue, data, business opportunities, reputation, or indirect damages

  • Results that depend on factors beyond our control (competition, bidding, brand assets, budgets, market conditions, platform policies)

All marketing results and performance outcomes are best-effort, not guaranteed.

11. Disclaimer

All content, advice, strategies, and marketing recommendations provided by On The Business End are based on experience and industry knowledge.
We do not guarantee specific outcomes such as rankings, views, sales, revenue, or conversions.

Any claims, examples, or case studies shared by us showcase past results, not promises of future performance.

12. Termination of Services

We may refuse or discontinue services if:

  • The client violates these terms

  • Communication becomes abusive, unethical, or unreasonable

  • Required payments are overdue

Either party may terminate the partnership with written notice.

13. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of the updated terms.

14. Contact Information

For questions regarding these Terms & Conditions, contact us at:
📩 admin@onthebusinessend.com
🌐 www.onthebusinessend.com